Privacy Policy
We are finishing an updated version for the Havony launch. Until it is posted here, this version applies.
This policy explains what Vibby Labs Inc. ("we") collects when you use Havony, why, who we share it with, how long we keep it, and the choices you have. We don’t sell your personal information and we don’t use it for third-party advertising. Effective October 9, 2026.
What we collect from you
- Account: phone number (to sign in with a one-time code) and, if you add it, your email address.
- Profile: name, birthday (we show only your age), gender, who you want to meet, and optional details you choose to add — sexual orientation, height, education, job, languages, relationship status, ethnicity, religion, where you grew up, lifestyle, interests, prompts and bio. You control whether gender and orientation are shown on your profile.
- Photos you upload, and your daily vibe.
- Verification selfie and face data (see "Photo verification and face data").
- Activity: likes, passes, Super Likes, matches, Notes and messages you send, people you block, and reports you file.
- Location: your approximate location while you use the app, to show people nearby and distances. You can turn it off in your iPhone settings.
- Purchases: which products you bought and Apple transaction identifiers. Apple processes payment — we never receive your card details.
- Device and notifications: a push notification token if you allow notifications, your time zone (so vibes and passes end at 7:00 AM local time), and basic technical data such as app version and crash information.
- Messages to us: what you send when you contact support.
Photo verification and face data
With your consent, when you take a verification selfie our service provider Amazon Web Services (Amazon Rekognition) analyzes it to check it shows one clear face, and compares the face in your selfie with the faces in your profile photos. The comparison produces a similarity score. This happens again whenever you add or replace a photo.
We use face data only to verify that your photos show you, to prevent fake and impersonating profiles, and to decide whether a photo needs review or an account needs to be put on hold. We never use it to identify you to other members, for advertising, or to build a face-recognition database, and we never sell, lease, trade or otherwise profit from it.
Your selfie is never shown on your profile. We store the selfie and match results securely while your account is active. We permanently delete your selfie and face data when you retake it (for the old selfie), when you delete your account, or within 3 years of your last use of Havony — whichever comes first — unless a law or valid legal order requires us to keep it longer.
You can withdraw consent at any time by deleting your account. Because verification is required to use Havony, you can’t keep an active account without it.
How we use information
- To screen uploaded photos for content that isn’t allowed. Amazon Rekognition checks each photo and selfie for nudity, violence, hate symbols and similar content; refused photos are deleted immediately (we keep only the detected categories to spot repeat misuse), and photos needing a closer look are seen by our review team before anyone else can see them.
- To create your account, show your profile, suggest people and let you like, match and chat.
- To keep members safe: verification, detecting fake or abusive accounts, reviewing reports, enforcing our Terms and Community Guidelines, and meeting legal obligations.
- To provide purchases, restore them and handle refunds.
- To send you service messages — matches, messages, security notices, and account holds. We don’t send marketing emails.
- To keep the app working, fix problems and improve features.
What other members see
Your profile — first name, age, photos, vibe, distance and the details you choose to show — is visible to other members. Messages are visible to the people you send them to. People you block can’t see your profile. If you turn on Incognito mode (Premium), only people you’ve liked can see your profile; when Premium ends, your profile is visible again. Your phone number, email, birthday, selfie and exact location are never shown.
Who we share it with
- Service providers that run Havony for us under contracts that limit their use of your data: Amazon Web Services (database, file storage, servers, photo screening and face comparison), Apple (payments, push notifications), Expo (push notification delivery), Twilio (SMS verification codes).
- Law enforcement or others when required by law, or when we believe in good faith it’s needed to protect someone’s safety or our rights.
- A buyer or successor if Vibby Labs Inc. is involved in a merger, acquisition or sale of assets, with this policy continuing to apply.
How long we keep it
We keep your information while your account is active. When you delete your account we delete or anonymize your profile, photos, selfie, face data, messages and matches within 30 days. We may keep limited records longer where needed: purchase records for tax and accounting, and information about accounts removed for safety violations to stop them from rejoining, for as long as the law allows.
Your choices and rights
- Edit or remove profile details and photos in the app at any time.
- Hide your account temporarily, or delete it permanently in Settings › Manage my account.
- Turn off notifications or location in your iPhone Settings.
- Ask for a copy of your data, a correction, or deletion by emailing hello@havony.com. We’ll verify it’s you and reply within the time the law requires.
- Depending on where you live (for example California, Illinois, Texas, Washington, or the EU/UK), you may have additional rights, including to know what we collect, to limit use of sensitive information, and to appeal a decision about your request. We don’t discriminate against you for using them.
Sensitive information
Some details you can add — sexual orientation, ethnicity, religion — and your face data are sensitive. They’re optional except for verification, and we use them only to provide Havony as described here.
Security
We protect your data with encryption in transit, private storage, access controls and account-level permissions. No system is perfectly secure; if a breach affects you we will notify you as the law requires.
Age
Havony is only for adults 18 and over. We don’t knowingly collect information from anyone under 18 and will delete accounts we find belong to a minor.
International users
Havony is run from the United States, and your information is processed there and wherever our service providers operate, with appropriate safeguards.
Changes
We’ll post any update here and tell you in the app if a change is significant.
Contact
Privacy questions and requests: hello@havony.com.